CMM Stockholm
Flashcard
•
Professional Development
•
•
Practice Problem
•
Hard
Wayground Content
FREE Resource
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14 questions
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1.
FLASHCARD QUESTION
Front
How many emails were received and answered in Contact Center Sales in 2024? Options: 98.000, 210.000, 350.000
Back
210.000
2.
FLASHCARD QUESTION
Front
How many automation processes are currently running at BSH Northern Europe?
Back
6
3.
FLASHCARD QUESTION
Front
What percentage of incoming calls to Contact Center Sales were answered within 10 seconds during 2024?
Back
98%
4.
FLASHCARD QUESTION
Front
How many posts in total were created at Workplace in the time span from January 1st - 14th of March?
Back
274
5.
FLASHCARD QUESTION
Front
What is our most sold product (excluding accessories) in small appliances of all time?
Back
Hand blender
6.
FLASHCARD QUESTION
Front
Which of the mentioned offices sent the greatest number of messages via the Workplace chat? Tallinn, Oslo, Helsinki
Back
Oslo
7.
FLASHCARD QUESTION
Front
How many hours have been saved annually because of implemented automation processes?
Back
900
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