In-Class Flashcard: Approaches to Measuring Performance

Front

Which of the following best describes the primary goal of performance measurement in HR? To identify underperforming employees for termination, To create competition between departments, To assess how well individuals or organizations achieve goals using metrics, To track payroll and attendance systems

Back

To assess how well individuals or organizations achieve goals using metrics

Front

Which performance measurement approach is best for evaluating both “how” and “what” an employee delivers? Options: Behavioral-only approach, Results-only approach, Hybrid approach, Ranking method

Back

Hybrid approach

Front

What is the main advantage of using Behaviorally Anchored Rating Scales (BARS) over traditional rating scales?

Back

They provide specific behavioral examples tied to rating levels

Front

Which of the following tools is most often used for leadership development and includes feedback from peers, subordinates, and supervisors? MBO, BARS, 360-Degree Feedback, Balanced Scorecard

Back

360-Degree Feedback

Front

Which of these is a recommended practice for future-ready performance management systems? Rely solely on results-based metrics, Avoid using analytics to reduce data complexity, Build a feedback culture and align goals top-down, Replace all appraisals with self-assessments

Back

Build a feedback culture and align goals top-down

Front

All these are types of modern techniques except: BARS, 360-Degree Feedback, MBO

Back

Ranking

Front

All these are types of performance management approaches except: Behavioral, Result, Appraisal, Mixed

Back

Appraisal

Front

Which of the following statements about Balanced Scorecards is TRUE? They are used only to evaluate financial outcomes, They focus solely on individual employee behavior, They align employee goals with strategic objectives across multiple performance dimensions, They are only applicable to manufacturing organizations

Back

They align employee goals with strategic objectives across multiple performance dimensions

Front

All these are traditional tools except: Balanced Scorecard, Grading, Graphic Rating Scale, Forced Ranking

Back

Balanced Scorecard

Front

Performance management is continuous.

Back

True