Change Management

Flashcard
•
Business
•
University
•
Hard
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20 questions
Show all answers
1.
FLASHCARD QUESTION
Front
What approach is best when dealing with strong opponents of change? Options: Ignore them and hope they change their minds, Bribe them with free snacks, Fire them immediately
Back
Persuade them with one-on-one discussions
2.
FLASHCARD QUESTION
Front
Which of the following stakeholder groups is least likely to change? Early adopters, Late majority, Nonadopters, Informed skeptics
Back
Nonadopters
3.
FLASHCARD QUESTION
Front
True or False: The best way to handle resistance is to ignore it and move forward
Back
false
4.
FLASHCARD QUESTION
Front
Which of the following is NOT a valid way to increase awareness of a change?
Internal newsletters, Social media posts, Open forums and discussions, Mind-reading exercises
Back
Mind-reading exercises
5.
FLASHCARD QUESTION
Front
Who are typically the first to embrace change in an organization?
Back
Innovators and early adopters
6.
FLASHCARD QUESTION
Front
What should Sally focus on after receiving the feedback?
Back
Developing an action plan to improve and grow
7.
FLASHCARD QUESTION
Front
What is the biggest benefit of 360-degree feedback?
Back
It provides multiple perspectives on performance
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