Learning and Decision Making Concepts

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Reflects relatively permanent changes in an employee's knowledge or skill that result from experience.

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Learning

Front

Although learning cannot be directly seen or observed, we can tell when people have learned by observing their behaviors.

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True

Front

Learning is important because of its significance in decision making.

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True

Front

Refers to the process of generating and choosing from a set of alternatives to solve a problem.

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Decision Making

Front

What are the 2 types of knowledge?

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Explicit and Tacit

Front

The kind of information you're likely to think about when you picture someone sitting down at a desk to learn. Its information that's relatively easily communicated and a large part of what companies teach during training sessions.

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Explicit Knowledge

Front

refers to the knowledge and skills that distinguish experts from novices and less experienced people.

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Expertise

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Refers to what employees can typically learn only through experience

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Tacit Knowledge

Front

If you can put the information or knowledge in a manual or write it down for someone else, chances are good you’re talking about...

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Explicit Knowledge

Front

The “know-how,” “know-what” and “know who” acquired solely through experience

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Tacit Knowledge