
TEMA 5
Flashcard
•
Other
•
Professional Development
•
Practice Problem
•
Hard
Wayground Content
FREE Resource
Student preview

10 questions
Show all answers
1.
FLASHCARD QUESTION
Front
¿Qué diferencia hay entre una queja y una reclamación?
Back
La queja expresa desagrado, mientras que la reclamación solicita solución
2.
FLASHCARD QUESTION
Front
Según la normativa, ¿Qué establecimientos deben tener hojas de quejas y reclamaciones?
Back
Todos los que comercialicen bienes o presten servicios
3.
FLASHCARD QUESTION
Front
¿Qué normativa regula las hojas de quejas y reclamaciones en Andalucía?
Back
Decreto 82/2022, de 17 de mayo.
4.
FLASHCARD QUESTION
Front
¿Qué es el sistema HOJ@?
Back
Un sistema de hojas electrónicas de quejas y reclamaciones
5.
FLASHCARD QUESTION
Front
¿Qué pasa si una empresa no está adherida a HOJ@?
Back
Se puede presentar una hoja de reclamación en papel
6.
FLASHCARD QUESTION
Front
¿Cómo saber si una empresa está adherida a HOJ@?
Back
Buscándola en la lista de empresas adheridas en la web de HOJ@
7.
FLASHCARD QUESTION
Front
Las hojas de reclamaciones en papel deben presentarse en cuatro copias.
Back
Falso
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
4 questions
Flashcards
Flashcard
•
KG - University
6 questions
Alergenos en Hostelería
Flashcard
•
Professional Development
7 questions
EJES ARTICULADORES
Flashcard
•
University - Professi...
10 questions
Flash Cards Unidad 5
Flashcard
•
Professional Development
8 questions
Genially
Flashcard
•
University
10 questions
Términos Tecnología Educativa
Flashcard
•
University
10 questions
TOXICOS
Flashcard
•
University
5 questions
Flashcard sobre a Existência de Deus e a Natureza
Flashcard
•
KG - University
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
fractions
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade
15 questions
Equivalent Fractions
Quiz
•
4th Grade
20 questions
Figurative Language Review
Quiz
•
6th Grade
Discover more resources for Other
10 questions
How to Email your Teacher
Quiz
•
Professional Development
6 questions
3RD GRADE DECLARATION OF INDEPENDENCE EXIT TICKET
Quiz
•
Professional Development
19 questions
Black History Month Trivia
Quiz
•
6th Grade - Professio...
22 questions
Multiplying Exponents with the Same Base
Quiz
•
9th Grade - Professio...
40 questions
Flags of the World
Quiz
•
KG - Professional Dev...