Ch. 9 Teamwork

Front

True or False: Employee participation in teams has a positive impact on quality, productivity, and morale.

Back

True

Front

True or False:
To reach the fourth stage in Tuckman's stages of group development, you do not need to progress through the first three stages.

Back

False

Front

Which of the following skills would be useful during the storming stage of team development? Performance management, Conflict management, Computer based training, Empowerment

Back

Conflict management

Front

If relationships are forming, trust is being established, and clarity around the goal and direction is needed, which stage of group development is the team in?

Back

Forming

Front

If you find yourself asking questions like "what's expected of me," and "who is going to lead," you are at which stage of team development?

Back

Forming

Front

What should you do first in this early stage of your group development? Options: Skip introductions, Focus on task accomplishment, Encourage open discussion and collaborative decision making, Focus on helping group members become comfortable with one another

Back

Focus on helping group members become comfortable with one another

Front

What should you do in your first meeting with your team?

Back

Make introductions and be sure everyone knows each other

Front

At what stage of team development would you see members ignore disagreements, show cooperativeness and conformity to standard expectations?

Back

Norming

Front

At which stage is groupthink most likely to occur? Options: Norming, Forming, Performing, Storming

Back

Norming

Front

If your team is moving into the norming stage of group development, which behaviors are you most likely to see? High levels of coordination, Increased social interaction, Creation of shared standards and expectations, Factions forming

Back

Creation of shared standards and expectations