Client consultation exam prep

Front

When and how should a strand test be carried out?

Back

Remove a little of the developing product during the service to establish whether the target shade has been achieved.

Front

It is important to check the client's record card before a treatment to identify

Back

previous chemical products and techniques used

Front

A client with alopecia should be referred to a

Back

trichologist

Front

It is important to identify and record contra-indications to avoid damage to

Back

the hair and scalp to avoid possible legal action

Front

Record cards should be stored and updated at the end of every service and stored in

Back

a lockable box in the salon

Front

It is important to maintain client confidentiality in order to

Back

build a relationship with the client and protect the reputation of the business

Front

Record cards must contain all client contact details and their

Back

full and accurate service information

Front

The legislation that influences storage and use of client’s personal details is

Back

data protection

Front

Which part of the hair will determine the thickness of hair?

Back

Cortex

Front

The outer layer of the hair, used for protection, is the

Back

cuticle