The great DANCE Off-site Ops Flashcard

Front

My managed partner reaches out for a yellow icon issue. Who you gonna call?

Back

POM

Front

My partner has a complex API question. Which team can help me out?

Back

CPE

Front

An unmanaged, former partner messages you to get their verification back. Who can help? Options: POM, CPE, Full Funnel POM, Chat

Back

Chat

Front

Your LP calls you over the weekend, because their channel got hacked. Do you have to wait until Monday?

Back

False

Front

I have a 1:many training planned and need a product expert on community guidelines. What do I do?

Back

Coordinate with your POM

Front

Which of these is NOT considered a "tentpole" moment? YouTube Festival, FIFA Worldcup, Eurovision, Olympics

Back

YouTube Festival

Front

What is the POM team doing to simplify support contact points?

Back

Automation