Laksha

Front

What is the most important KPI to measure a KFC restaurant’s operational efficiency? Options: Customer Satisfaction Score (CSAT), Food Cost %, Speed of Service, All of the Above

Back

Speed of Service

Front

What is the ideal way to handle a consistently underperforming restaurant in your area?

Back

Analyze trends, coach the team, and create an action plan

Front

As an Area Coach, what’s the best way to drive engagement among restaurant teams?

Back

Set clear goals and recognize high performers

Front

If food cost is increasing in a restaurant, which of the following could be a major reason? More digital sales, Low staffing levels, Increased number of orders, Incorrect portioning & waste

Back

Incorrect portioning & waste

Front

A high-performing RGM in your area wants to resign due to career growth concerns. What should you do?

Back

Have a career discussion and explore growth opportunities within KFC

Front

A sudden equipment breakdown is affecting multiple stores. What should be your priority?

Back

Call the Maintenance team and create a backup plan

Front

A restaurant has a Net Profit of ₹50,000, Total Sales of ₹5,00,000, and Total Expenses of ₹4,50,000. What is the Profit %?

Back

5%

Answer explanation

(Profit % = (₹50,000 ÷ ₹5,00,000) × 100 = 5%)

Front

A restaurant had sales of ₹4,00,000 last month and ₹4,80,000 this month. What is the Sales Growth %?

Back

20%

Answer explanation

(Growth % = ((₹4,80,000 - ₹4,00,000) ÷ ₹4,00,000) × 100 = 20%)

Front

What is the best way to increase Same-Store Sales Growth (SSSG)?

Back

Improve service speed and upselling

Front

If a restaurant has a Guest Count of 5,000 and an Average Ticket Size of ₹250, what is the Total Sales?

Back

₹10,00,000

Answer explanation

(Total Sales = 5,000 × ₹250 = ₹10,00,000)