Emotional Intelligence Flashcard

Front

What is the definition of emotional intelligence (EQ)?

Back

The ability to identify, understand, manage, and influence emotions.

Front

Which of the following is NOT one of the five components of emotional intelligence according to Daniel Goleman? Self-awareness, Empathy, Self-regulation, Technical expertise

Back

Technical expertise

Front

Which emotional intelligence component is related to recognizing your own emotions and how they affect your behavior?

Back

Self-awareness

Front

Which emotional intelligence component involves understanding the emotions, needs, and concerns of others?

Back

Empathy

Front

Which emotional intelligence component refers to managing or redirecting disruptive emotions and impulses?

Back

Self-regulation

Front

How does high emotional intelligence impact communication in the workplace?

Back

It helps employees express themselves more clearly and understand others better.

Front

What is a key benefit of having emotional intelligence in conflict resolution?

Back

High EQ helps manage conflicts constructively, finding win-win solutions.

Front

What does "self-regulation" in emotional intelligence refer to?

Back

Managing and controlling one's own emotions and reactions.

Front

Which emotional intelligence skill is especially important for leaders in the workplace? Options: Technical knowledge, Empathy, Memorization skills, Physical stamina

Back

Empathy

Front

What is an important outcome of emotional intelligence in team collaboration?

Back

It encourages open communication and improves team dynamics.