
SMS Flashcard
Flashcard
•
Professional Development
•
•
Practice Problem
•
Hard
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10 questions
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1.
FLASHCARD QUESTION
Front
What does SMS stand for?
Back
Short Message Service
2.
FLASHCARD QUESTION
Front
What does the SMS process automate?
Back
Management of sponsored employees
Answer explanation
3.
FLASHCARD QUESTION
Front
The SMS process can only handle individual case submissions.
Back
False
4.
FLASHCARD QUESTION
Front
What is the first step in the process?
Back
Client submits case via the DC Form
5.
FLASHCARD QUESTION
Front
From the recent change that I mentioned for SMS, what is the number of one of the task bots that was modified?
Back
2.4
6.
FLASHCARD QUESTION
Front
How long does it take for a case to be completed manually?
Back
30-35 minutes
7.
FLASHCARD QUESTION
Front
What is the impact on caseworkers when using SMS updates?
Back
Increased time and capacity for high-level work
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