Case Study 9 Higher Admin

Front

What can cause friction and bad feelings among staff? Lack of communication, Excessive workload, Unclear job roles, All of the above

Back

All of the above

Front

What can lead to increased customer complaints? Options: Poor product quality, Excellent customer service, Fast delivery times, High product prices

Back

Poor product quality

Front

The consequences of poor communication in a team include: Increased productivity, Improved team morale, Confusion and misunderstandings, Enhanced collaboration

Back

Confusion and misunderstandings

Front

What happens when there is a lack of responsibility in a team?

Back

The team faces challenges and failures

Front

How do different work ethics affect team performance?

Back

Different work ethics can lead to improved team performance by fostering diverse perspectives and approaches.

Front

Conflicting personalities can affect a group by:

Back

Creating tension and reducing efficiency

Front

What issues can arise from unclear roles within a team?

Back

Confusion and conflict

Front

A lack of leadership in a group can lead to: Increased productivity, Clear direction, Confusion and lack of direction, Improved communication

Back

Confusion and lack of direction

Front

How can distractions and lack of focus affect a team's progress?

Back

They can cause delays and reduce overall team performance.

Front

What problems can unequal contribution cause in a team setting?

Back

It can lead to resentment among team members.