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1.
FLASHCARD QUESTION
Front
Is a control procedure which is undertaken on regular basis to ensure accuracy of guest and non guest account it is also called the "end -of day close or end of day processing."
Back
Night Auditing
2.
FLASHCARD QUESTION
Front
What is the number of rooms sold in a hotel, one of the three main indexes used in Revenue Management (along with ADR and RevPAR)?
Back
Occupancy
3.
FLASHCARD QUESTION
Front
Which of the following is not included in the function of Night Audit?
Verify posted entries to guest and non-guest accounts,
Balance all front office accounts,
Resolve room status and rate discrepancies
Back
Reduce operational and managerial reports
4.
FLASHCARD QUESTION
Front
Document used within a company to record the transfer of goods and services between different departments.
Back
Inter-departmental voucher
5.
FLASHCARD QUESTION
Front
It is used to show how much, on average, each occupied room is generating in revenue and is a very important statistic when forecasting future room revenue. It is used to determine sales strategies and marketing promotion.
Back
average room rate
6.
FLASHCARD QUESTION
Front
What substance has become an everyday part of society, but is often not discussed in terms of what it is and how it affects the body?
Back
Alcohol
7.
FLASHCARD QUESTION
Front
is the body's response to having alcohol in the human system. This is always hard to identify so what signs exist that may indicate intoxication?
Back
Intoxicated
8.
FLASHCARD QUESTION
Front
Appropriate people who can be called upon to provide assistance or to handle difficult situations involving alcohol.
Back
Supervisor/manager, Security, DJ
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