Adidas

Front

Who is the owner of adidas?

Back

Adi Dassler

Front

What is the best running shoes in adidas?

Back

adidas Adizero EVO S

Front

Customer asking the status of the refund for the return he made, and it shows on Service Hub that we already received the return and the status is return received. What will you do?

Back

Add it on PDX for Return received.

Front

Cx asking the status of the order (Click and Collect) and it shows on the service hub it's already in Procurement Transferred shipped. What will you do?

Back

Explain to the customer how the process for order works and provide assurance by giving the case number.

Front

Customer is adiclub member and his/her points expires and requesting for replacement. What will you do?

Back

explain why points for membership expires and the perks.

Front

The customer called back because he had already located the order in their neighbor, which he claimed he didn't receive the previous week and the refund was already processed as OTC. What are you going to do?

Back

Ask if it possible for him if he could return it if not let him keep the order.