How should you answer the phone?

Reception Training Flashcard

Flashcard
•
Professional Development
•
•
Hard
Quizizz Content
FREE Resource
Student preview

10 questions
Show all answers
1.
FLASHCARD QUESTION
Front
Back
Oaktree Dental Practice, Jane speaking, how may I help?
2.
FLASHCARD QUESTION
Front
If the phone is ringing and you are with a patient, what do you do?
Back
Excuse yourself to the patient in front of you and politely ask the patient on the phone to hold.
3.
FLASHCARD QUESTION
Front
How much is the Invisalign deposit?
Back
30
4.
FLASHCARD QUESTION
Front
An expectation of reception is that I am clear, friendly & _ _ _ _
Back
warm
5.
FLASHCARD QUESTION
Front
I can give the wife the date of her husband's appointment if she can't remember when it is?
Back
No, but I can offer to email or text his appointment to HIS number
6.
FLASHCARD QUESTION
Front
Sarah/Lauren are the only ones who are responsible for checking emails
Back
False
7.
FLASHCARD QUESTION
Front
How much is whitening?
Back
400
Create a free account and access millions of resources
Similar Resources on Wayground
8 questions
Conversation scenarios flashcard!

Flashcard
•
Professional Development
7 questions
Phleb. QOD 3

Flashcard
•
12th Grade
7 questions
Phleb. QOD 5

Flashcard
•
11th Grade
10 questions
The Judicial Branch

Flashcard
•
8th Grade
8 questions
Cause and Effect Quiz

Flashcard
•
6th Grade
10 questions
Causative Verbs: Make, Have, Let, Get

Flashcard
•
5th Grade - University
10 questions
Using Context Clues_Komilie_Monday

Flashcard
•
University
9 questions
Telemedicine

Flashcard
•
9th - 12th Grade
Popular Resources on Wayground
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade
Discover more resources for Professional Development
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade