Retail Management Concepts

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RETAIL

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The sale of goods or services from individuals or businesses directly to the end user.

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RETAIL MANAGEMENT

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The process of managing a retail business, including inventory, sales, employee management, and customer service.

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OFFLINE AND ONLINE STOREFRONTS

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The aspect of retail management that involves handling sales in both physical store and e-commerce platforms.

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HUMAN RESOURCES

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The department responsible for hiring, training, and supervising retail employees.

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CUSTOMER SERVICE

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The retail function that involves assisting customers with their inquiries and resolving issues.

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DEPARTMENT STORE

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A store that sells groceries, electronics, and clothing under different sections.

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SPECIALTY STORE

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A retailer that focuses on a particular product category, such as cosmetics or gadgets.

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SUPERMARKETS

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A large retail store that primarily sells food, beverages, and household items.

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E-COMMERCE

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The type of retail business that operates online and delivers products to customers.

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CONVENIENCE STORE

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Small retail stores located near residential areas, often open 24/7 for quick purchases.