General Manager
Chapter 19 Hospitality Managment Quiz Practice

Flashcard
•
Hospitality and Catering
•
10th Grade
•
Hard
Chandra Donaldson
Used 1+ times
FREE Resource
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17 questions
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1.
FLASHCARD QUESTION
Front
Back
An executive responsible for the overall operations of a company or a division within a company.
2.
FLASHCARD QUESTION
Front
Managing Director
Back
A senior executive responsible for the day-to-day operations of a company or organization.
3.
FLASHCARD QUESTION
Front
Mystery Shopper
Back
An individual hired to pose as a customer to evaluate the quality of service or compliance with regulations.
4.
FLASHCARD QUESTION
Front
Budget
Back
An estimate of income and expenditure for a set period of time.
5.
FLASHCARD QUESTION
Front
Employee
Back
An individual who works part-time or full-time under a contract of employment.
6.
FLASHCARD QUESTION
Front
Personnel Files
Back
Records maintained by an employer that contain information about an employee's employment history.
7.
FLASHCARD QUESTION
Front
Entry-Level Worker
Back
An employee who is starting their career and has little experience in the field.
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