Conover Communication Flashcards

Front

Communication

Back

Communication involves the exchange of information between individuals.

Front

Communication is a two-way street.

Back

Both the person communicating and the person being communicated to must participate.

Front

Successful communication relies on both parties.

Back

It depends on the person receiving the message as much as on the person sending it.

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Forms of communication

Back

Communication includes verbal, nonverbal, written, and electronic forms.

Front

Verbal communication

Back

Verbal communication involves talking.

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Nonverbal communication

Back

Nonverbal communication includes body movements and facial expressions.

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Written communication

Back

Written communication involves using written words.

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Electronic communication

Back

Electronic communication involves using electronic devices to convey messages.

Front

Image of a telephone receiver

Back

Represents communication through telephones.

Front

Benefits of good communication skills

Back

Good communication skills improve personal relationships and success in the workplace.