ETT Unit 4: Evaluate Appropriate Digital Solution Flashcard

Front

_____ _____ refers to a strategic application of digital tools and technologies to address specific challenges or meet particular needs within a given context.

Back

Digital Solution, digital solution

Front

Utilizing computer programs, data, and online tools as digital solutions can enhance e_____ and improve user experience.

Back

efficiency

Front

Why is efficiency important when evaluating a digital solution?

Back

It addresses the identified problem and fulfills the intended purpose.

Front

It is crucial to assess whether digital solutions can a____ t_ c____ in the constantly evolving digital landscape.

Back

adapt to changes

Front

Why is it important to evaluate digital solutions for their adaptability to change?

Back

To recognize when updates and adjustments are necessary to align with evolving user needs, technological advancements, and business requirements.

Front

Live chat allows real-time communication with r_____, while chatbots simulate conversation for automated support.

Back

representatives

Front

Live chat is a R___-____ communication tool that allows customers to chat with a representative for instant assistance.

Back

Real-time, real time, real-time, Real time, Real-Time

Front

By analyzing data from customer feedback and surveys, businesses can gain insights into customer s_____ and make informed decisions.

Back

sentiments

Front

An example of a digital solution that requires adaptability is a travel agency's d_____ p______ s_____ that adjusts fares based on demand and seasonality.

Back

dynamic pricing system

Front

Key consideration for long-term viability and responsible resource management in digital services?

Back

The sustainability impact, including energy consumption, e-waste generation, and ethical sourcing of materials.