Introduction to Hospitality

Front

What is hospitality?

Back

Hospitality is a service industry that focuses on the hospitality and comfort of guests.

Front

What does the hospitality industry focus on?

Back

The hospitality industry focuses on the hospitality and comfort of guests.

Front

accommodation

Back

is something supplied for convenience or to satisfy a need, such as a lodging, food, and services or traveling space and related services

Front

Concierge

Back

a usually multilingual hotel staff member who handles luggage and mail, makes reservations, and arranges tours

Front

Reservation

Back

an act of reserving something

Front

Amenity

Back

something that helps to provide comfort, convenience, or enjoyment

Front

Bellboy

Back

a man or boy employed in a hotel, club, etc, to carry luggage and answer calls for service

Front

suite

Back

a group of rooms occupied as a unit

Front

Lounge

Back

a room in a private home or public building for leisure activities

Front

Vacancy

Back

there are rooms available