Understanding Interpersonal Conflict
Flashcard
•
Education
•
12th Grade
•
Easy
NUR ISMAIL
Used 1+ times
FREE Resource
Student preview
15 questions
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1.
FLASHCARD QUESTION
Front
Definition
Back
Disagreement between individuals
2.
FLASHCARD QUESTION
Front
Causes
Back
Miscommunication, values, needs
3.
FLASHCARD QUESTION
Front
Types
Back
Personal, professional, social
4.
FLASHCARD QUESTION
Front
Resolution
Back
Negotiation, mediation, compromise
5.
FLASHCARD QUESTION
Front
Active Listening
Back
Key skill in conflict resolution
6.
FLASHCARD QUESTION
Front
Empathy
Back
Understanding others' feelings
7.
FLASHCARD QUESTION
Front
Assertiveness
Back
Expressing needs respectfully
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