Leadership and Management Flashcard

Front

What does EI help individuals to do with others?

Back

Communicate and relate effectively

Front

Which element of emotional intelligence is about sensing the emotions of others?

Back

Empathy

Front

What is the significance of self-regulation in emotional intelligence?

Back

Anticipating consequences before acting

Front

What does emotional self-awareness help individuals understand?

Back

The impact of their moods on others

Front

What does the 'Expression' component include?

Back

Verbal and non-verbal communication

Front

Which component of emotional intelligence involves the drive to achieve and improve?

Back

Motivation

Front

What could be a result of poor decision making due to lack of emotional intelligence?

Back

Negative team outcomes

Front

What might happen if a leader does not understand the challenges of their team members?

Back

Team members feel misunderstood

Front

What is a key factor that can lead to a team member leaving their job?

Back

Feeling of not belonging

Front

Benefit of emotional intelligence?

Back

Increased Team Performance