OSCM 306 Flashcard Ch1 - 5

Front

Managing the Supply Chain has become more important as a result of firms increasing their levels of: overtime, marketing, outsourcing, promotions

Back

outsourcing

Front

What is the Naive forecast for this year based on the following student enrollments: 5 years ago - 15,000, 4 years ago - 16,000, 3 years ago - 18,000, 2 years ago - 20,000 and last year 21,000?

Back

22,000

Front

Elements of the service process in which there is no contact with the customer are referred to as:

Back

back-of-the-house

Front

The ratio of actual output to effective capacity is:

Back

efficiency

Front

At the break-even point:

Back

total cost equals total revenue

Front

Productivity is expressed as: output plus input, output minus input, output times input, output divided by input

Back

output divided by input

Front

_____________________ is generally used to facilitate an organization strategy that emphasizes low cost.

Back

standardization

Front

Marketing depends on operations for information regarding: productivity, cash flow, lead time, budgeting

Back

lead time

Front

What is the forecast for this year using a three-year weighted moving average with weights of 0.5, 0.3, and 0.2? Video Sales Inc. want to forecast this year's demand for DVD decoders. Five years ago - 900, four years ago - 700, three years ago - 600, two years ago - 500, last year - 300.

Back

420

Front

_______ and ______ is the essence of business organizations.

Back

Products, services