What is email etiquette?
Email Etiquette

Flashcard
•
English
•
9th - 12th Grade
•
Hard
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1.
FLASHCARD QUESTION
Front
Back
Email etiquette refers to the set of guidelines and best practices for composing and sending emails in a professional and respectful manner.
2.
FLASHCARD QUESTION
Front
Why should you avoid using ALL CAPS in emails?
Back
Using ALL CAPS can be interpreted as shouting and may come across as aggressive or rude.
3.
FLASHCARD QUESTION
Front
What is the purpose of a subject line in an email?
Back
The subject line provides a brief summary of the email's content, helping the recipient understand the topic before opening it.
4.
FLASHCARD QUESTION
Front
What should you include in a complaint email?
Back
A description of your concerns, attempts made to resolve the problem, and ideas for how the problem could be solved.
5.
FLASHCARD QUESTION
Front
What should you avoid including in a complaint email?
Back
Avoid typing in all caps to show anger.
6.
FLASHCARD QUESTION
Front
Why is it important to avoid gossiping in emails?
Back
Gossip can be easily forwarded, stored forever, and may reach unintended recipients.
7.
FLASHCARD QUESTION
Front
What is a professional greeting in an email?
Back
A professional greeting includes addressing the recipient by their title and last name, such as 'Dear Mr. Smith'.
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