Letters

Letters

Assessment

Flashcard

English

12th Grade

Hard

CCSS
RI.11-12.3, RI.9-10.4, RI.11-12.4

+6

Standards-aligned

Created by

Wayground Content

FREE Resource

Student preview

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15 questions

Show all answers

1.

FLASHCARD QUESTION

Front

Can you send letters from Create Correspondence during an active call?

Back

False

2.

FLASHCARD QUESTION

Front

What company code applies to the DMHC Process?

Back

200C

3.

FLASHCARD QUESTION

Front

What must you do to complete the exempt grievance task if a member calls in looking for a claim that is not on file?

Back

Send the required letter.

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

4.

FLASHCARD QUESTION

Front

What is needed to complete your exempt grievance task if a member's Prior auth hasn't processed due to missing medical records?

Back

Send the required letter.

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

5.

FLASHCARD QUESTION

Front

If you are reviewing multiple claims and one is not on file, what must you do to complete the exempt grievance task correctly?

Back

Open a second Manage claims task to document claim not on file.

6.

FLASHCARD QUESTION

Front

What is the purpose of sending a required letter in grievance tasks?

Back

To formally communicate necessary information or decisions to the member.

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

7.

FLASHCARD QUESTION

Front

What does the term 'exempt grievance task' refer to?

Back

A task related to grievances that are exempt from standard processing rules.

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