WRS 18-22

Front

What would be the preferred way to start a personal/professional email to a new potential customer? Options: Dear Mister or Madam (last name), Dear Mr. or Ms. (last name), To Whom It May Concern, Greetings from (company name)

Back

Dear Mr. or Ms. (last name)

Front

Kelon is a construction worker. Due to budget costs, his company does not supply all of the required personal protective equipment (PPE). Kelon should

Back

refuse to work without the PPE and speak to his supervisor.

Front

Thad is using a drill on the shop floor among many co-workers who share tools. He notices that the drill has a damaged cord with exposed wires. What is Thad's MOST responsible action?

Back

Ensure that the tool is not used by anyone.

Front

You should not use ALL CAPITALS in emails because it indicates:

Back

Anger

Front

Dressing appropriately for your job is an example of: creativity, diversity, motivation, professionalism.

Back

professionalism.

Front

Management has told Nikki that her outfits are inappropriate for work, but she does not agree. She needs help with: professionalism, integrity, customer service, work ethic.

Back

professionalism.

Front

Cami often lets her personal problems and her home life negatively affect her attitude and work relationships. What workplace readiness skill does she need to address?

Back

Professionalism

Front

The reimbursement rate is $0.54 per mile. You drive 6.5 miles. How much will the reimbursement be?

Back

$3.51

Front

The employees worked 7,350 hours this week. The wage for each person is $10.75 per hour. What is the total payroll for your department this week?

Back

$79,012.50

Front

A salesperson receives 12% commission on his/her total sales. They sell $1,500.00 worth of merchandise. How much commission did he/she receive?

Back

$180.00