What is the most effective way to handle a disagreement with a coworker? Options: a. Immediately report them to your supervisor, b. Avoid them and the situation entirely, c. Have a private, calm discussion to find common ground, d. Share the conflict with other coworkers for support

2024 Business Communication Final Review

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1.
FLASHCARD QUESTION
Front
Back
Have a private, calm discussion to find common ground
2.
FLASHCARD QUESTION
Front
Which of the following is NOT a component of effective workplace communication? a. Active listening, b. Using complicated technical jargon whenever possible, c. Maintaining eye contact, d. Clear and concise messaging
Back
Using complicated technical jargon whenever possible
3.
FLASHCARD QUESTION
Front
What is the primary purpose of a job description?
Back
To outline specific duties and responsibilities.
4.
FLASHCARD QUESTION
Front
When managing time at work, what should be your first step? Options: a. Complete the easiest tasks first, b. Work on multiple projects simultaneously, c. Take frequent breaks, d. Prioritize tasks based on importance and deadlines
Back
Prioritize tasks based on importance and deadlines
5.
FLASHCARD QUESTION
Front
How should you respond to constructive criticism at work? Options: a. Become defensive and argue, b. Listen actively and ask for specific examples, c. Ignore the feedback completely, d. Complain to other coworkers
Back
Listen actively and ask for specific examples
6.
FLASHCARD QUESTION
Front
What is the best way to handle missing a project deadline? Options: a. Make excuses about why it's late, b. Ignore it and hope no one notices, c. Blame others on your team, d. Communicate with your supervisor proactively
Back
Communicate with your supervisor proactively
7.
FLASHCARD QUESTION
Front
Which communication method is most appropriate for urgent work matters? Options: a. Email, b. Direct phone call or in-person conversation, c. Post-it note, d. Weekly report
Back
Direct phone call or in-person conversation
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