PHS Final Semester 1 Exam Review

Front

How many styles of conflict resolution did we study?

Back

4

Front

Which conflict resolution style is equivalent to burying your head in the sand? Options: avoidance, separation, accommodating to requirements, problem solving

Back

avoidance

Front

Which of the following conflict resolutions styles is NEVER effective? Options: separation, problem solving, compromise, accommodating to requirements

Back

separation

Front

Which conflict resolution style includes brainstorming for solutions?

Back

problem solving

Front

Which of the following is NOT a tip for active listening?
Options: sending signals, asking questions, feedback, interrupting

Back

interrupting

Front

Which conflict resolution style is known as the last resort? Options: avoidance, accommodating to requirements, separation, problem solving

Back

separation

Front

Sending one message orally and another message with body language or tone is called:

Back

mixed messages

Front

___________ is an extreme form of prejudice:

Back

racism

Front

The conflict resolution style where two parties meet in the middle is:

Back

compromise

Front

The most important component of conflict resolution is: not interrupting, taking your time, voicing your concerns, using active listening

Back

voicing your concerns