Robotics Practice Test Version 1

Front

Which is an example of Artificial Intelligence in everyday life? A. A smartphone that can call someone when you press a button, B. A game that adapts to your skill level to keep it challenging, C. A thermostat that stays at one temperature, D. A TV that turns on when you press the power button

Back

A game that adapts to your skill level to keep it challenging

Front

Which of these examples best shows Robotic Process Automation? A. A robot delivering a package, B. A software bot filling in forms automatically on a website, C. A machine assembling parts in a factory, D. A timer that sets off an alarm every hour

Back

A software bot filling in forms automatically on a website

Front

How might social media use Artificial Intelligence? Options: A. To suggest posts and advertisements based on user interests, B. To print physical copies of posts for users, C. To limit all users to the same content, D. To play videos in random order

Back

To suggest posts and advertisements based on user interests

Front

How does Siri know what information to give when asked a question?

Back

By analyzing the user’s voice command and searching online.

Front

How does AI assist in fraud detection? A. By predicting weather patterns, B. By identifying unusual spending activity on accounts, C. By helping customers save for vacations, D. By recommending stocks to buy

Back

By identifying unusual spending activity on accounts

Front

If a company wanted to simplify customer interactions, what might they do? A. Provide a single, easy-to-navigate contact page, B. Use multiple forms for every question, C. Remove all help options, D. List all information on a single, unorganized page

Back

Provide a single, easy-to-navigate contact page

Front

If a business wants speedier processes for customer orders, what might it do? Options: A. Use automated order processing systems, B. Increase the number of forms for customers to complete, C. Manually process every order, D. Require additional approval steps

Back

Use automated order processing systems

Front

If a store wanted to improve the customer experience, what could it do? Options: A. Offer clear return policies and friendly support, B. Make it harder to contact customer service, C. Limit available product information, D. Increase the time needed to complete a purchase

Back

Offer clear return policies and friendly support

Front

If a company wanted to protect customer privacy, which measure would be most effective? Options: A. Storing personal data in an encrypted format, B. Sharing customer data with partner companies, C. Displaying personal information publicly, D. Allowing open access to customer data for everyone

Back

Storing personal data in an encrypted format

Front

How might a company prevent data inaccuracies in its customer database? Options: A. Regularly updating and verifying customer information, B. Ignoring data updates to save time, C. Allowing anyone to edit data without oversight, D. Using outdated records for decision-making

Back

Regularly updating and verifying customer information