LS - CH 2 SKILLS FOR CAREER SUCCESS

Front

A SET BELIEF THAT ALL MEMBERS OF A GROUP ARE THE SAME.

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STEREOTYPE

Front

A WAY OF TRYING TO COMMUNICATE WITHOUT SAYING WHAT IS REALLY MEANT.

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MIXED MESSAGE

Front

AN ARRANGEMENT WHERE AN EMPLOYEE WORKS FROM HOME AND IS CONNECTED TO THE OFFICE BY TECHNOLOGY.

Back

TELECOMMUTING

Front

THE PROCESS OF CONVEYING INFORMATION IN SUCH A WAY THAT MESSAGES ARE RECEIVED AND UNDERSTOOD.

Back

COMMUNICATION

Front

BODY MOVEMENTS, SUCH AS FACIAL EXPRESSIONS, GESTURES, AND POSTURE, USED TO SEND MESSAGES TO OTHERS.

Back

BODY LANGUAGE

Front

COMMUNICATION THAT DOES NOT INVOLVE WORDS.

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NONVERBAL COMMUNICATION

Front

FOCUSING ON THE SPEAKER'S MESSAGE AND THEN PROVIDING FEEDBACK

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ACTIVE LISTENING

Front

FORM OF COMMUNICATION THAT LETS THE SPEAKER KNOW THE LISTENER HAS RECEIVED THE MESSAGE.

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FEEDBACK

Front

OPINIONS PEOPLE FORM WITHOUT COMPLETE KNOWLEDGE

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PREJUDICE

Front

HEARING A SPEAKER'S SPOKEN WORDS, BUT NOT THE MEANING OF THE WORDS.

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PASSIVE LISTENING