Communication and Persuasion Concepts

Front

Active Listening

Back

Hearing a message and responding to improve mutual understanding.

Front

Communication Process

Back

Effective transfer of information from sender to receiver.

Front

Aristotle

Back

The Greek philosopher considered the father of western philosophy who developed 3 modes/appeals of persuasion.

Front

3 Appeals of Persuasion

Back

Logos, Pathos, Ethos.

Front

Etiquette

Back

The art of using good manners.

Front

Barrier

Back

Obstacle that gets in the way of effective communication.

Front

Message

Back

Information that is communicated.

Front

Feedback

Back

Words, body language & symbols communicated by the receiver in response to a message.

Front

Body language

Back

All physical movements.

Front

Symbol

Back

Anything that stands for an idea and is used in communication.