Semester Business Review

Front

What is the term for the interference caused by outside construction noise that makes it hard to concentrate?

Back

Physical noise

Front

During a presentation, Aria uses hand gestures, smiles, and maintains good posture to engage the audience. What type of communication is Aria using?

Back

Nonverbal communication

Front

What kind of barrier is John experiencing when he assumes things about people based on their appearance?

Back

Stereotyping

Front

In a team meeting at the office, Evelyn noticed that the team was struggling with misunderstandings and conflicts. What is described as the foundation of a positive and productive work environment?

Back

Effective communication

Front

During a group project, Mia noticed that her team was having trouble understanding each other's ideas. What is one of the most important aspects of effective communication that Mia should focus on to improve the situation?

Back

Active listening skills

Front

Karen is listening to one of her colleagues explain a complex project. Which action demonstrates active listening in this scenario?

Back

Maintaining appropriate eye contact

Front

Sam and Hailey are discussing a project. What aspect of their communication is described as a "two-way street"?

Back

Understanding and clarification

Front

During a team meeting, Rohan notices that the discussion is becoming heated and emotions are running high. What should Rohan do in this situation?

Back

Take a step back and calm down

Front

What is the primary difference between using email and text message for a formal invitation?

Back

Emails follow a formal structure and format.

Front

What is the recommended response time for professional emails? Options: Within 1 hour of receipt, 24-48 hours after receipt, Within one week, Only during business hours

Back

24-48 hours after receipt