Keycode Semester Review

Front

Which is NOT a form of effective communication? Options: eye contact, active listening, interrupting, clear message

Back

interrupting

Front

Which IS a form of effective communication? Options: eye contact, interrupting, blaming, raising your voice/yelling

Back

eye contact

Front

Dos or Don'ts: Listening, looking a person in the eyes, and asking questions

Back

DOs

Front

DOs or DONTs: Raising your voice, blaming, and laughing at people

Back

DON'Ts

Front

The process of exchanging thoughts, messages, or information between two or more people is

Back

communication

Front

Body language, facial expressions, and clothing are forms of this type of communication.

Back

nonverbal

Front

True or False: Making eye contact with the speaker is an example of effective communication

Back

True

Front

Notes, books, letters, texts are a form of this type of communication.

Back

written

Front

What is the number of standard words keyed in one minute called?

Back

Gross words a minute (GWAM)

Front

What is the science of adapting equipment to the work and health needs of people?

Back

Ergonomics