Chapter 9: Workplace Communication

Front

What is the primary purpose of workplace communication?

Back

To share information and ideas

Front

In workplace communication, it is important to maintain ______.

Back

clarity

Front

What is the definition of 'Organizations' in the context of workplace communication?

Back

Social collectives or groups of people coordinating activities for both individual and collective goals

Front

Organizations are social collectives or groups of people in which activities are coordinated to achieve both ______ and collective goals.

Back

individual

Front

What is the primary function of organizational communication?

Back

To maintain structure and order and to allow individual actors the freedom to accomplish their goals.

Front

Organizational communication involves the ways in which groups of people maintain ______ and order through their symbolic interactions.

Back

structure

Front

Which type of organization is associated with corporations, banks, and small businesses?

Back

Economic orientation

Front

Political parties and the military are examples of organizations with a ________ orientation.

Back

Political

Front

Courts are an example of which type of organization?

Back

Integration orientation

Front

Schools and religious groups are associated with which orientation?

Back

Pattern-maintenance