ch 6 vocabulary

Front

The hiring of people to carry out the work of an organization.

Back

staffing

Front

The structuring of resources and activities to accomplish in efficient and effective manner

Back

organizing

Front

The statement of an organization’s fundamental purpose and basic philosophy

Back

mission

Front

When employees are provided with the ability to take on responsibilities and make decisions about their jobs

Back

employee empowerment

Front

A process designed to achieve an organization’s objectives by using its resources effectively and efficiently in a changing environment.

Back

management

Front

Those plans that establish the long-range objectives and overall strategy or course of action by which a firm fulfills its mission

Back

strategic plan

Front

Very short-term plans that specify what actions individuals, work groups, or departments need to accomplish in order to achieve the tactical plan and ultimately the strategic plan.

Back

operational plan

Front

Those members of an organization responsible for the tactical planning that implements the general guidelines established by high-level management

Back

middle managers

Front

- The ability to influence employees to work toward organizational goals

Back

leadership

Front

The ability to deal with people, both inside and outside the organization

Back

human relations skills