Software and Applications #2

Front

Why is it important to back up important data before implementing a fix?

Back

To avoid losing data

Front

What is a site license?

Back

A license that allows software to be installed on multiple computers for one price.

Front

What is the first step you should take when you have a theory about what might be causing a problem?

Back

Test your idea

Front

What are the different types of productivity software? Options: Web browsers, email clients, network management tools; Word processors, spreadsheets, presentation software; Photo editing software, music production software, graphic design tools; Video games, social media apps, streaming services

Back

Word processors, spreadsheets, presentation software

Front

What is a group chat in IM software?

Back

A chat where multiple people can receive and respond to the messages.

Front

What is the first step after fixing a problem?

Back

Test the results of your fix

Front

What is the first step to remove an app on Windows?

Back

Open Settings and go to Apps

Front

What is the primary purpose of remote assistance software?

Back

To control another computer as if you were sitting in front of it

Front

Why is WhatsApp popular globally?

Back

It allows sending texts around the world without international charges.

Front

Why is it important to talk to the user when identifying a problem?

Back

To understand the symptoms and recent changes