Flashcard on Decision-Making and Emotional Intelligence

Front

Which term best describes the individuals or groups that are affected by an organization?

Back

Stakeholders

Front

Which two elements in emotional intelligence represent toggling back and forth between emotions and logic so that we analyze and understand our own emotions and then exert the necessary control to manage them as appropriate for the situation?

Back

Self-awareness and self-regulation

Front

Which of the following describes conflict about the best way to do something that can lead to improved performance? Process, Escalation of commitment, Relationship, Time pressures, Confirmation bias

Back

Process

Front

Which of the following describes an approach to decision-making that states that managers should systematically collect the best indications available to help them make effective decisions? Options: Heuristics, Evidence-based, Satisficing, Groupthink, Brainstorming

Back

Evidence-based

Front

Which system is logical, analytical, deliberate, and methodical?

Back

Reflective

Front

With evidence-based decision-making, managers are encouraged to rely on data and information rather than their intuition.

Back

True

Front

Brainstorming occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.

Back

False

Front

When leaders are unable to act on their values from lack of knowledge or fear of the consequences of their actions, it refers to which of these symptoms of the failure of ethical leadership? Ethical blindness, Ethical muteness, Ethical incoherence, Ethical paralysis, Ethical complacency

Back

Ethical paralysis

Front

When leaders believe they can do no wrong because of who they are, it refers to which of these symptoms of the failure of ethical leadership? Ethical blindness, Ethical muteness, Ethical incoherence, Ethical paralysis, Ethical complacency

Back

Ethical complacency

Front

Which of the following describe the beliefs and behaviors that determine how a company's employees and management interact inside an organization and also handle outside business transactions?
Servant leadership, Corporate culture, Stewardship, Ethical relativism, Altruism

Back

Corporate culture