Business of Retail - Ch. 2 - Review Questions A

Front

What is the main rule to follow during an armed robbery?

Back

Give them what they want

Front

What is the most common asset stolen by employees? Options: Merchandise, Cash, Electronics, Food

Back

Cash

Front

What type of anti-theft device is attached directly to clothing items and requires a special tool for removal?

Back

Non-electronic ink tags

Front

Which of the following are some of the most commonly stolen items? Electronics, infant formula, razors; Shoes, hats, and gloves; Jewelry, toys, and books; Food, electronics & makeup

Back

Electronics, infant formula, razors

Front

What is commonly used to prevent theft of high-priced items? Options: Cash registers, Fixture locks, cables, chains, and alarms, Door locks, cameras & alarm tags, Non-electronic ink tags

Back

Fixture locks, cables, chains, and alarms

Front

What is the best way to prevent shoplifting? Options: Install alarms, Quality customer service, Use non-electronic ink tags, Conduct employee training

Back

Quality customer service

Front

Operational errors account for what percentage of retail loss?

Back

20%

Front

What type of leave allows employees to take time off from work to stay home and address health and safety needs while still being paid?

Back

Sick leave

Front

Which organization provides federal and state-level protection to employees against hazards in the workplace?

Back

OSHA

Front

Which U.S. federal law prohibits employees from working without being paid?

Back

Fair Labor Standards Act