Email Etiquette Flashcard

Front

What rule of etiquette did Ms. Kate forget to follow in this email?

Back

She did not include a greeting or salutation.

Front

How should Ms. Kate fix the error in this email?

Back

She should start it with "Dear Ms. Gina,"

Front

What rule of etiquette did Ms. Kate forget to follow in this email?

Back

She communicated in an unprofessional way (like slang, "texting language," or ALL CAPS).

Front

How should Ms. Kate fix the errors in this email?

Back

She should get rid of anything that makes it seem unprofessional (slang, "texting language," ALL CAPS, images).

Front

What rule of etiquette did Ms. Kate forget to follow in this email?

Back

She did not sign or proofread her email for mistakes.

Front

How should Ms. Kate fix the errors in this email?

Back

She should go back to fix her spelling mistakes and sign her name.

Front

What rule of etiquette did Ms. Kate forget to follow in this email?

Back

She rambled on too long and did not get to the point.

Front

How should Ms. Kate fix the errors in this email?

Back

She should get right to point without including personal information, which is better to discuss in person.

Front

What rule of etiquette did Ms. Kate forget to follow in this email?

Back

She did not include a brief and specific subject line.

Front

How should Ms. Kate fix the errors in this email?

Back

She should include a brief and specific subject line, like "Rescheduling meeting today."