Chapter 6: Motivating Workers

Front

Worker motivation can be defined as

Back

workers working hard to do their best for the business

Front

People work hard for all of the following reasons except: earning money, having social contact, gaining recognition, watching TV.

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watching TV

Front

Taylor's views on worker motivation suggests that: workers will work hard when they have clean conditions, workers will work hard when they enjoy work socially, workers will work harder when they are paid more, workers work harder when they are given extra responsibility

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workers will work harder when they are paid more

Front

According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when they work in groups and are given the chance to make decisions.

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work in groups and are given the chance to make decisions

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Job satisfaction can be defined as: being happy at work because of the type of job being done

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being happy at work because of the type of job being done

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Which of the following did Herzberg believe is the best example of job enrichment? Options: the worker is given more work to do and is paid more, the worker is allowed to change jobs, the worker is given more physical jobs to complete, the worker is encouraged to take more responsibility at work

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the worker is allowed to change jobs

Front

The best definition of wages calculated by time rate is:

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the hours worked multiplied by the hourly rate of pay

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An advantage of the time rate system is that: it is easy to calculate from a time sheet

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it is easy to calculate from a time sheet

Front

One disadvantage of the piece rate system of wages is that:

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quality may be a problem if workers work too fast

Front

An advantage to workers of being paid a salary rather than a piece rate is

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there is more security of payment