Managing People Exam

Front

Which of the following is an organization’s most valued asset? Its advertising, Its location, Its people, Its products

Back

Its people

Front

Motivational skills involve displaying which of the following? Confidence and excitement, Authority and control, Compassion and sensitivity, Apathy and nonchalance

Back

Confidence and excitement

Front

Which of the following is NOT one of the main categories of managerial roles? Decisional roles, Interpersonal roles, Informational roles, Inspirational roles

Back

Inspirational roles

Front

When a manager defines roles and responsibilities, a __________ should be identified.

Back

Chain of command

Front

__________ is the ability to adjust behavior to external situational factors.

Back

Self-monitoring

Front

Which of the following is suggested to prevent constant employee chatting? Options: Giving detailed deadlines, Scheduling off-hours social activities, Scheduling break times, Handling discipline matters publicly

Back

Scheduling break times

Front

The idea employees inherently dislike work and will avoid it when possible is an assumption of which theory? Options: Hierarchy of needs theory, Motivation-hygiene theory, Theory Y, Theory X

Back

Theory X

Front

The motivation-hygiene theory states which of the following is the opposite of satisfaction?

Back

No satisfaction

Front

Who developed the hierarchy of needs theory?

Back

Abraham Maslow

Front

Which of the following is the lowest, most basic level of needs in the hierarchy of needs theory? Security, Safety, Love, Physiological needs

Back

Physiological needs