Communication in the Workplace

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An example of workplace communication can be: the use of emails, the use of text messages, verbal.

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All of the above.

Front

Companies understand that good communication is important for them to: succeed, run smoothly, increase productivity.

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All of the above.

Front

Good communication in the workplace

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increases workers’ morale and leads to higher job satisfaction.

Front

When communicating at work, clarification by the listener can be accomplished by: summarizing what the speaker said and/or by asking questions.

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summarizing what the speaker said and/or by asking questions.

Front

When communicating with others at work, you should

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pay attention to the speaker’s body language or gestures.

Front

In order to make sure your message at work is to the point and clear, you should first think about what you want to say.

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think about what you want to say.

Front

In the workplace, it is important to make sure your message

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is clear, direct, and concise.

Front

A key component to effective communication in the workplace is

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being an active listener.

Front

In order to show you are receiving the message from the speaker, a good listener will use the appropriate body language and/or gestures such as

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All of the above.

Front

If an interaction or issue has upset you at work, it is best to

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wait until you are in control of your emotions before responding.