Online Shopping Flashcard

Front

According to the text, what should you focus on when reading expert reviews from trusted websites? Options: The number of reviews a product has, The star ratings alone, Sites that offer impartial reviews from real experts, The incentives offered for writing reviews

Back

Sites that offer impartial reviews from real experts

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What is recommended to do when reading customer reviews?

Back

Consider the source, author, and history of the review

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What should you search for online to find out about other people's experiences with a product or company?

Back

The product or company name plus the words "complaint" or "scam".

Front

What should you make notes of when comparison shopping for a product?

Back

The product's manufacturer or model number and details like size, color, or shipping fees

Front

What can some comparison shopping sites allow you to do?

Back

Sign up to get price alerts when prices change.

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What should you learn about when comparison shopping to avoid unexpected costs?

Back

The total cost of the product, including shipping, handling, delivery, taxes, or other fees

Front

What could the term "refurbished" in a product description imply?

Back

The product is in less-than-perfect condition.

Front

What is a potential risk when expensive brand-name items are offered at bargain prices?

Back

They could be counterfeit or stolen

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What does an FTC rule require sellers to do regarding shipping items?

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Ship items as they promised in their ads

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What should you do if you want to take advantage of a seller's price-matching policy?

Back

Contact the seller to request a match