NHA CMAA Module 4 Scheduling Flashcard

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25 questions
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1.
FLASHCARD QUESTION
Front
Which of the following is a pre-determined service type for optimal scheduling within the same medical organization?
- Same provider service within the past 3 years
- Service provided out-of-network
- Service provided with a different provider in the same medical organization
- Service provided via telehealth due to different geographic location
Back
Same provider service within the past 3 years
2.
FLASHCARD QUESTION
Front
A medical administrative assistant answers a call from a parent who states that their 7-year-old child has a sore throat, runny nose, and earache. The child was last seen 1 month ago for a camp physical. The assistant should schedule the appointment for which of the following durations?
Back
20 minutes
3.
FLASHCARD QUESTION
Front
A medical administrative assistant takes a call from a patient who says they just spoke with their provider and was advised to schedule an appointment for tomorrow for high blood pressure, diabetes, and gout. For which of the following time frames should the assistant schedule the appointment? Options: 15 minutes, 30 minutes, 45 minutes, 60 minutes
Back
60 minutes
4.
FLASHCARD QUESTION
Front
Which of the following patient needs is appropriate to schedule for a telehealth appointment? Complete physical exam, Suture removal, Test results, Fracture
Back
Test results
5.
FLASHCARD QUESTION
Front
Which of the following types of equipment are required for a telehealth appointment? Printer, Microphone, Touchscreen, Surge protector
Back
Microphone
6.
FLASHCARD QUESTION
Front
A patient is scheduled for a recurring therapy session next week and wants to know if they can change the appointment to telehealth. Which of the following actions are required prior to the telehealth appointment?
Back
The patient will need to consent to telehealth.
7.
FLASHCARD QUESTION
Front
To initiate the patient registration process, the medical administrative assistant will ask for which of the following types of verification information? Proof of bank account number, Credit card on file, License plate number, Medical insurance policy numbers
Back
Medical insurance policy numbers
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