Motivation, Leadership, and Communication in Organizations

Front

What are the objectives of the lesson on motivation, leadership, and communication?

Back

1. Discuss the nature of leading or directing; 2. Differentiate leading from managing; 3. Identify the different theories of motivation; 4. Differentiate the various styles of leadership; 5. Appreciate the role of communication in directing people within the organization.

Front

What is the difference between a leader and a manager?

Back

Leaders focus on inspiring and guiding people, while managers focus on organizing and controlling resources.

Front

What are the Big Five Personality Characteristics?

Back

1. Extraversion: sociability and assertiveness; 2. Agreeableness: cooperativeness and trust; 3. Conscientiousness: responsibility and dependability; 4. Emotional Stability: calmness vs. nervousness; 5. Openness to Experience: imagination and intellectual curiosity.

Front

What is Organizational Citizenship Behavior (OCB)?

Back

OCB refers to employee behavior that exceeds work role requirements and goes beyond the call of duty.

Front

How does job satisfaction affect productivity?

Back

High job satisfaction leads to a positive attitude toward work, while low job satisfaction results in a negative attitude, affecting productivity.

Front

What are Maslow's Hierarchy of Needs?

Back

1. Physiological needs: food, water, shelter; 2. Safety needs: security and protection; 3. Social needs: love and belonging; 4. Esteem needs: self-respect and fulfillment; 5. Self-actualization needs: achieving one's potential.

Front

What is McGregor's Theory X and Theory Y?

Back

Theory X assumes workers dislike work and need control, while Theory Y assumes workers enjoy work and seek responsibility.

Front

What does Herzberg's Two Factor Theory state?

Back

Intrinsic factors (achievement, recognition) lead to job satisfaction, while extrinsic factors (salary, policy) lead to job dissatisfaction.

Front

What are the three needs in McClelland's Three Needs Theory?

Back

1. Need for achievement (nAch); 2. Need for power (nPow); 3. Need for affiliation (nAff).

Front

What is Alderfer's ERG Theory?

Back

Alderfer's ERG Theory includes Existence needs, Relatedness needs, and Growth needs.