Hotel Terminology Flashcards

Front

Reception / Front desk

Back

The main area where you check in and ask questions.

Front

Reservation

Back

A booking for a room.

Front

Check-in

Back

The process of arriving and getting your room.

Front

Check-out

Back

The process of leaving and settling the bill.

Front

Room service

Back

Food or services delivered to your room.

Front

Housekeeping

Back

Cleaning staff.

Front

Amenities

Back

Extra features like Wi-Fi, gym, pool, etc.

Front

Key card

Back

The electronic card used to access your room.

Front

Rate

Back

The cost per night.

Front

Deposit

Back

A security amount paid upfront.