Untitled Flashcards

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Scenario 1: Hospital Patient Care

• Doctors diagnose and create treatment plans, nurses provide care based on the doctors' instructions, and administrative staff handle billing and insurance paperwork.

• All actions follow the chain of command and documented procedures.

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Formal Structure

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Scenario 2: Problem-Solving Through Personal Networks

In a corporate setting, an employee encounters a technical issue. Instead of going through the IT department’s ticketing system, they call a friend in IT for quick help.

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Informal Structure

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Scenario 3: Peer Mentorship in a New Job

• A new hire at a company struggles to understand the formal onboarding process.

• A colleague, who is not officially assigned as a mentor, steps in to offer advice and guidance.

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Informal Structure

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Scenario 4: Corporate Project Management

• A company launching a new product, dictates that the marketing team handles promotions, the R&D team develops the product, and the finance team manages the budget.

• Each department head reports to the project manager, who oversees the entire process according to the organizational chart.

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Formal Structure

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Scenario 5: Office Gossip Leading to Decisions

• In a small business, informal discussions over lunch reveal that employees are unhappy with the rigid work-from-office policy.

• These conversations reach the ears of management, who then consider implementing hybrid work options.

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Informal Structure

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Scenario 6: Construction Project

• A construction project operates under a formal structure: architects design plans, contractors execute construction, and project managers oversee timelines and budgets.

• Each role is specialized and follows proper workflows to ensure safety and quality standards.

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Formal Structure