ESB - Domain 3

Front

______ is measured by how well the product or service successfully serves its users' purpose.

Back

Quality

Front

Kevin owns a toy company. How should he ensure that his customers are receiving a high-quality product?

Back

Test a prototype.

Front

What is value engineering?

Back

Substituting high-quality components with low-cost components that still meet the product's lifetime duration and basic purpose

Front

What should happen after one determines a company's quality control process meets the company's quality standards?

Back

An internal team should review the results of product testing and look for ways to refine and improve upon the quality control process.

Front

Indirect distribution channels use _________ to sell their products to the end customers.

Back

middlemen

Front

Product/market fit occurs when a business continues to grow due to customer demand. True or False?

Back

true

Front

Using a product once is an indicator of product/market fit. True or False?

Back

true

Front

Product/market fit automatically results in high-volume sales. True or False?

Back

False

Front

For services, one must spend time finding out what customer's _______ are.

Back

needs

Front

When setting one's own standards, one must ensure that standards are

Back

measurable