IHD Test

Front

What is the first step to take if your computer is running slow?

Back

Restart your computer.

Front

How often should you connect to the VPN GlobalProtect when working remotely long-term?

Back

Once or twice a week.

Front

Do you need approval from Information Services to purchase or install new software?

Back

False.

Front

What area does Information Services NOT cover?

Back

PeopleSoft / MyHR.

Front

How can you contact Information Services for technology help?

Back

Submit a ticket online, call the Helpdesk, or email.

Front

What does VPN stand for?

Back

Virtual Private Network.

Front

What is the purpose of a VPN?

Back

To create a secure connection to another network over the Internet.

Front

What is the Helpdesk phone number for technology assistance?

Back

816-235-2000.

Front

What is the website to submit a ticket to Information Services?

Back

umkc.edu/is/.

Front

Is it true that you can install software without any approval?

Back

False.