Business of Retail 2.3

Front

Which of the following is not correct in picking up a large box weighing about 35 pounds?
- Keep your feet close together
- Lift with your legs
- Lift close to your body
- Bend your knees and keep your back straight

Back

Keep your feet close together

Front

What is used to help quickly find items to restock, check availability, size, colors, etc. of items on the sales floor for customers?

Back

Inventory Management System

Front

The name of the law or the federal agency to which an employee can report unlawful or unsafe practices is.

Back

Whistleblower Protection Act

Front

The name of the agency or law that protects employees against hazards in the workplace is

Back

OSHA

Front

The machine-readable series of parallel lines that combine to create a unique item identifier on a product is the

Back

Barcode

Front

If a POS system detects credit card fraud, it will:

Back

Decline the transaction

Front

When lifting a heavy box, which of the following is incorrect: Feet should be close together, Lift close to your body, Bend your knees, Keep your back straight

Back

Feet should be close together

Front

You find a jar of mayonnaise on the sales floor and it is broken. The first thing you should do is

Back

Stand near the broken item and direct customer traffic away.

Front

The FIFO(First In First Out) method makes sure that which of the following occurs? The nearest expiration dated items are in the front of the display, The nearest expiration dated items are in the back of the display, Top-selling items are in the back of the display, Top-selling items are in the front of the display

Back

The nearest expiration dated items are in the front of the display

Front

This is extra inventory kept on hand in case customers buy more than the estimated amount before the next shipment arrives.

Back

Safety Stock